Privacy Policy

At Thorn Kapsted Investment Platform, we maintain a firm commitment to the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our online financial tools, analytics dashboards, and market access features. Our practices are designed to provide operational transparency and ensure compliance with data protection standards within the United Kingdom.

Categories of Data We Collect

To facilitate a secure fintech environment and fulfill our service obligations, we process the following categories of data:

Identity and Contact Information

This includes basic identifiers such as your full name, email address, and phone number provided during account registration or through support inquiries.

Verification and Compliance Data

Where applicable for account integrity and fraud prevention, we may collect government-issued identification and residency documentation to verify your identity.

Technical and Device Identifiers

Automated collection of IP addresses, browser types, device metadata, and technical logs necessary for authentication and security monitoring.

Usage Analytics and Trading Metadata

Information regarding your navigation of our market dashboards and interaction with our analytical tools. This data is used for system optimization and does not imply custody of user assets.

Lawful Bases for Processing

We process your information based on standard legal grounds: the performance of our contract with you, our legitimate interest in platform security and service improvement, compliance with statutory obligations in the UK, and where you have provided explicit consent for specific preferences.

Operational Use of Information

Thorn Kapsted utilizes your data to facilitate onboarding, manage secure authentication, and provide responsive customer support. Technical logs help us identify and mitigate unauthorized access attempts. Marketing communications are handled strictly on an opt-in/opt-out basis; users may adjust their communication preferences at any time via their account settings.

Data Retention and Sharing

We do not sell user data. Information is shared only with essential service categories, including cloud hosting, analytics processors, and identity verification partners. Data is retained for as long as necessary to provide our services, resolve disputes, or satisfy statutory record-keeping requirements. International transfers are protected by general safeguards to maintain a level of protection consistent with UK standards.

Security Measures and User Rights

We implement reasonable physical and electronic safeguards to protect your data. However, no digital system can offer an absolute guarantee. Under UK law, you have the right to access, rectify, or request the deletion of your personal data. To submit a request, contact our support team. We verify the identity of all requesters before processing any privacy-related requests.

Updates to this Policy

Significant updates to this policy will be communicated via platform notifications.

Last updated: March 23, 2026